Privacy Policy

Creative Clay are committed to protecting and respecting your privacy. This Privacy Statement explains how any personal information you provide on our site is processed  and used by us. It is designed to protect you, our users, by informing you what personal information is collected, what non personal information is collected, how we use your information, with whom we share it, and how long we store it

Please read the following carefully to understand our views and practices regarding your personal data and how we treat it.

We are committed to complying with the Data Protection Acts 1988 and SI of 2011 EUROPEAN COMMUNITIES (Electronic communications Networks and Services ) Reg. 2011. By visiting you are accepting and consenting to terms out lined in this document.

Personal Identification Information

We may collect personal information from Users in a variety of ways, including, when users visit our site, register on our site, place an order and in connection with other activities, services, features or resources we make available on our Site. User maybe asked for ,where appropriate, name ,email address, mailing address, phone number, credit card information. User may visit our site anonymously. We collect personal identification information only if submitted voluntarily by the user to us. Refusal to supply personal information will prevent engagement in certain site activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

How we use you Information

Information you provide helps us respond to your customer service requests and support needs more efficiently. We may use information in aggregates to understand how our Users as a group use the services and resources provided on our site. Feedback you provide may be used  to improve our products and services.  Information users provide about themselves when placing an order will only be used to process  that order. We do not share this information with outside parties except to the extent necessary to provide the service. We may use the email address to send user information and updates pertaining to that order. It may also be used to respond to their inquiries, questions, and/or other requests.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

If you wish to query the information we hold on you or inform us about how we should treat that data or request the deletion of that information, contact us in writing to the address below.


Creative Clay complies with the highest standards when collecting and using personal information. No personal information will be retained for longer than is necessary to fulfill a legitimate business need or as required by applicable law.

If you wish to query the information we hold on you or inform us about how we should treat that data or request the deletion of that information, contact us in writing to the address below.

How We Protect Your Information

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Changes To This Privacy Policy

Creative Clay has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance Of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Creative Clay
Ballycasey Craft & Design Centre,
Shannon, Co. Clare, Ireland.
Tel. No. +353 (0)61 708420

This document was last updated on April 12th, 2017